SoonerSoft - Amazon Warranty Exchange Request


Expires 30 days from date recieved

All Amazon items carry a 30 Day Return Period.

We do our absolute best to describe items correctly AND test them fully. We do realize that sometimes issues are only found after prolonged use, or you may find that an item simply does not work for you. This is why we have a NO RESTRICTIONS EXCHANE POLICY.

IMPORTANT

After we refund you PLEASE leave at least 4 STAR POSITIVE FEEDBACK.
Anything less and Amazon SEVERELY penalizes the seller.

ONCE WE GET YOUR RETURN REQUEST

we will send you a message if we are able to fill your Replacement. We will ship a replacement immediately and include a FREE PREPAID / PRE-ADDRESSED RETURN SHIPPING ENVELOPE. Make sure to use the return shipping envelope within 3 business days of getting the replacement to return the unwanted device."


WHAT IF WE DO NOT HAVE A REPLACEMENT IN STOCK?-

  1. We will contact you and offer suitable substitutions or possible upgrades.
  2. If an upgrade / substitution is not a solution we will direct you to our refund process so you may get a free shipping label.

Fill out this simple form to request a replacement item:

By filling out the form below you will be able to get a FREE PRE-PAID USPS Shipping label. The label will be sent to the Email Address you enter in the form. You will also have the option of saving a PDF copy of the label as well as the option to open and print the label.

Please complete all fields of the form below with current, acurate contact information. Incomplete or incorrect information can lead to delays in processing your request.

*Name


*Address




*City


*State


*Zip - Postal Code


zip+4


*Amazon Order ID


*eMail


*Phone


*Message