SoonerSoft - eBay Warranty Exchange Request


Expires 30 days from date recieved

All eBay items carry a 30 Day Return Period.

We do our absolute best to describe items correctly AND test them fully. We do realize that sometimes issues are only found after prolonged use, or you may find that an item simply does not work for you. This is why we have a NO RESTRICTIONS EXCHANGE POLICY.

ONCE WE GET YOUR RETURN EXCHANGE REQUEST

We will send you a message if we are able to fill your Replacement with a return label for your item. Once the tracking number on this label shows the item is in transit back to us VIA USPS.com we will mail a replacement immediately.


WHAT IF WE DO NOT HAVE A REPLACEMENT IN STOCK?-

  1. We will contact you and offer suitable substitutions or possible upgrades.
  2. If an upgrade / substitution is not a solution we will direct you to our refund process so you may get a free shipping label.

Fill out this simple form to request an exchange:

By filling out the form below you inform us of your desire to exchange your item. The label will be sent to the Email Address you enter in the form. You will also have the option of saving a PDF copy of the label as well as the option to open and print the label

Please complete all fields of the form below with current, acurate contact information. Incomplete or incorrect information can lead to delays in processing your request.

*Name


*Address




*City


*State


*Zip - Postal Code


zip+4


*eBay User id


*eMail


*Phone


*Message